tag:status.gamma.app,2005:/history Gamma App Status - Incident history 2025-12-20T01:03:29.950+00:00 Gamma App tag:status.gamma.app,2005:Incident/cmjdlh7yb008d119ph6gmlkwy 2025-12-20T01:03:29.950+00:00 2025-12-20T01:03:29.950+00:00 Issues with app loading Type: Incident

Duration: 19 minutes

Affected Components: API

Dec 20, 01:03:29 GMT+0
Investigating - We are currently investigating this incident..

Dec 20, 01:13:53 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 20, 01:18:48 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 20, 01:22:43 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cmi4nw9yt0058hqzhf6239b4q 2025-11-18T13:00:56.598+00:00 2025-11-18T13:00:56.598+00:00 Issues with third party vendor Type: Incident

Duration: 2 hours and 59 minutes

Affected Components: Web Application, Website

Nov 18, 13:00:56 GMT+0
Investigating - We are currently investigating this incident. Signing in/out is impacted..

Nov 18, 14:05:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 18, 15:48:25 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 18, 15:59:59 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cmgzpw0t4009v96rjwqv0oe4z 2025-10-20T22:38:48.087+00:00 2025-10-20T22:38:48.111+00:00 API Issue Identified Type: Incident

Duration: 15 hours and 48 minutes

Affected Components: API

Oct 20, 22:38:48 GMT+0
Identified - API is currently experiencing degraded performance.

Oct 21, 14:26:29 GMT+0
Resolved - The issue has been resolved..

]]> tag:status.gamma.app,2005:Incident/cmgzoosdf005zr9tqzswdumdb 2025-10-20T22:05:10.947+00:00 2025-10-20T22:05:10.970+00:00 API Issue Identified Type: Incident

Duration: 28 minutes

Affected Components: API

Oct 20, 22:05:10 GMT+0
Identified - API is currently experiencing degraded performance.

Oct 20, 22:33:11 GMT+0
Resolved - The issue has been resolved..

]]> tag:status.gamma.app,2005:Incident/cmgzb3gmp03b51wzrw010xfvx 2025-10-20T09:30:00.000+00:00 2025-10-20T09:30:00.000+00:00 Some Gamma features are impacted by the AWS outage. Type: Incident

Duration: 10 days and 5 hours

Affected Components: Site Hosting, API, Multiplayer, AI, Web Application, Website

Oct 20, 09:30:00 GMT+0
Identified - The AWS outage today has had a partial impact on Gamma. Some features may be intermittently broken or unavailable..

Oct 20, 15:11:48 GMT+0
Monitoring - We are continuing to monitor the progress and recovery of the AWS outage..

Oct 20, 18:22:37 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. Uploads (image, pdfs, etc) are impacted and may not be functional..

Oct 21, 01:58:59 GMT+0
Resolved - The issue has been resolved..

Oct 20, 19:50:14 GMT+0
Identified - Gamma is being impacted more severely by the AWS outage now. We will continue to post updates as they are available..

]]> tag:status.gamma.app,2005:Incident/cmf4pyqaw003uaofn60lvtet1 2025-09-03T23:00:00.000+00:00 2025-09-05T05:18:31.894+00:00 Issue with uploading images and other media types. Type: Incident

Duration: 1 day, 6 hours and 19 minutes

Affected Components: Web Application

Sep 5, 05:18:31 GMT+0
Resolved - This incident has been resolved..

Sep 3, 23:00:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 4, 00:49:10 GMT+0
Identified - The root cause of this issue is with the service provider we use for processing uploaded images. We are working with their support to resolve this..

Sep 4, 03:06:46 GMT+0
Monitoring - Our media processing provider has implemented a fix and are currently monitoring the result. Error rates have dropped to normal levels and the app is operating normally..

Sep 4, 16:17:28 GMT+0
Identified - Our media processing provider is again having issues. We're in touch with them to monitor progress..

Sep 4, 17:29:09 GMT+0
Monitoring - Our media provider has implemented another fix and processing is back to normal. We will continue to monitor on our side..

]]> tag:status.gamma.app,2005:Incident/cmeu9fjm80020jaaqu9u2wspx 2025-08-27T17:00:00.000+00:00 2025-08-27T17:00:00.000+00:00 We're experiencing an issue with a code deploy to our API. Type: Incident

Duration: 22 minutes

Affected Components: API

Aug 27, 17:00:00 GMT+0
Identified - We are investigating this issue with connections to our API..

Aug 27, 17:22:00 GMT+0
Resolved - This incident has been resolved. An issue with our code deploy caused database connection issues which required a restart of our API and other services..

]]> tag:status.gamma.app,2005:Incident/cmdxrok2q010uxeqqvm9ay8si 2025-08-01T23:00:00.000+00:00 2025-08-01T23:00:00.000+00:00 We're having trouble issuing SSL certificates for some new and existing custom domains. Type: Incident

Duration: 6 days and 20 minutes

Affected Components: Site Hosting

Aug 1, 23:00:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 6, 00:43:49 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 7, 23:19:35 GMT+0
Resolved - We have caught up processing stale SSL certificates for custom domains and are seeing new ones issuing correctly. We now have better monitoring in place for failed domains as well..

]]> tag:status.gamma.app,2005:Incident/cmcxl3hn000bnege1e15zsjpr 2025-07-10T16:10:16.715+00:00 2025-07-10T16:16:51.496+00:00 API Issue Identified Type: Incident

Duration: 7 minutes

Affected Components: API

Jul 10, 16:16:51 GMT+0
Resolved - The issue has been resolved..

Jul 10, 16:10:16 GMT+0
Identified - API is currently experiencing degraded performance.

]]> tag:status.gamma.app,2005:Incident/cmcut31vg019i7hmvzmxh3a09 2025-07-08T17:30:33.925+00:00 2025-07-08T17:30:33.925+00:00 Loading docs Type: Incident

Duration: 1 hour and 15 minutes

Affected Components: Multiplayer

Jul 8, 17:30:33 GMT+0
Investigating - We are currently investigating this incident..

Jul 8, 18:04:21 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 8, 18:45:38 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cmcwbc6zp02as11acaja4f5h4 2025-07-03T17:30:00.000+00:00 2025-07-11T23:41:18.736+00:00 We're having trouble issuing SSL certificates for some new and existing custom domains. Type: Incident

Duration: 8 days, 6 hours and 11 minutes

Affected Components: Site Hosting

Jul 11, 23:41:18 GMT+0
Resolved - This incident has been resolved. The new queueing system is fully rolled out and SSL certificates are being issued with low latency. Thank you to all those impacted for your patience. We've learned a lot from this outage and will carry those learnings forward to ensure better future stabilty..

Jul 9, 18:16:17 GMT+0
Identified - We're currently experiencing issues with issuing SSL certificates for custom domains. Domain registration may be delayed. Engineers are currently investigating..

Jul 3, 17:30:00 GMT+0
Identified - We are investigating this issue..

Jul 10, 01:07:34 GMT+0
Identified - We are continuing to work on a fix for this. SSL certificates are renewing with partial success..

Jul 10, 20:44:20 GMT+0
Identified - We are seeing success rates continue to rise and more and more custom domains being verified. We'll be processing a backlog of all stale domains starting this afternoon..

Jul 11, 17:22:33 GMT+0
Monitoring - Domains are verifying at a steady rate using the existing queueing system. We are deploying a new queueing system that will handle the load much better and will continue to monitor both systems..

]]> tag:status.gamma.app,2005:Incident/cmc0y3s5q0007n7p8b35xedvh 2025-06-17T19:58:01.275+00:00 2025-06-17T20:19:07.235+00:00 AI generation errors Type: Incident

Duration: 1 hour and 36 minutes

Affected Components: Web Application

Jun 17, 20:19:07 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 17, 19:58:01 GMT+0
Investigating - Users are receiving errors when generating a deck. We are currently investigating.

Jun 17, 21:34:14 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cmbtq55ov00056vas60m1ollt 2025-06-12T18:40:45.218+00:00 2025-06-12T20:49:50.106+00:00 Image generation errors Type: Incident

Duration: 2 hours and 9 minutes

Affected Components: Web Application, API

Jun 12, 20:49:50 GMT+0
Resolved - This incident has been resolved..

Jun 12, 18:40:45 GMT+0
Investigating - We're experiencing a high level errors and delays in image generation from Ideogram and Flux. We're actively investigating these errors..

Jun 12, 19:40:32 GMT+0
Identified - There is a major internet outage affecting several AI models. We've routed traffic to use other models but you may see errors requesting specific models..

]]> tag:status.gamma.app,2005:Incident/cm9hh3ufr007311lciia1oq99 2025-04-14T19:35:09.014+00:00 2025-04-14T22:36:48.628+00:00 API Issue Identified Type: Incident

Duration: 3 hours and 13 minutes

Affected Components: API

Apr 14, 22:36:48 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 14, 22:47:54 GMT+0
Resolved - This incident has been resolved..

Apr 14, 19:35:09 GMT+0
Identified - API is currently experiencing degraded performance.

]]> tag:status.gamma.app,2005:Incident/cm9hg3qox000qkfhf4ym1635m 2025-04-14T19:07:04.114+00:00 2025-04-14T22:36:00.923+00:00 Sign-in and sign-out issues Type: Incident

Duration: 3 hours and 43 minutes

Affected Components: Web Application, Website

Apr 14, 22:36:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 14, 22:49:45 GMT+0
Resolved - This incident has been resolved..

Apr 14, 19:07:04 GMT+0
Investigating - We're experiencing elevated errors when signing in and signing out of Gamma. We are currently investigating this incident..

]]> tag:status.gamma.app,2005:Incident/cm75c4t4i000wfgi03qai8v6b 2025-02-14T22:23:16.133+00:00 2025-02-14T23:28:01.722+00:00 App loading delays Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: API

Feb 14, 23:28:01 GMT+0
Resolved - This incident has been resolved..

Feb 14, 22:23:16 GMT+0
Investigating - We are currently investigating this incident..

Feb 14, 22:43:40 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 14, 23:03:44 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.gamma.app,2005:Incident/cm6l3mye5002s52ieval7109k 2025-01-31T18:30:03.464+00:00 2025-01-31T18:31:47.877+00:00 Issues loading gammas on dashboard Type: Incident

Duration: 15 minutes

Affected Components: API

Jan 31, 18:31:47 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 31, 18:39:05 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 31, 18:30:03 GMT+0
Investigating - We are currently investigating this incident..

Jan 31, 18:45:25 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cm3584nru000b7l96ocu2rcxq 2024-11-06T01:52:21.426+00:00 2024-11-06T01:52:21.426+00:00 Application API Issue Type: Incident

Duration: 1 hour and 2 minutes

Affected Components: API

Nov 6, 01:52:21 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 6, 02:12:27 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 6, 02:53:52 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cm1zenwt20029az6j73d2vel2 2024-10-07T19:28:58.102+00:00 2024-10-07T19:28:58.102+00:00 Import functionality unavailable Type: Incident

Affected Components: Web Application

Oct 7, 19:28:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cm1w97u1z004athjecpn8k1vn 2024-10-05T14:33:11.924+00:00 2024-10-05T14:33:11.924+00:00 Degraded performance for dashboard and gamma loading. Type: Incident

Duration: 3 hours and 54 minutes

Affected Components: API

Oct 5, 14:33:11 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 5, 18:27:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cm1rx5lq9000c2wburuqt0pqe 2024-10-02T13:44:27.733+00:00 2024-10-02T14:40:44.396+00:00 Websites on gamma.site not loading with 502 bad gateway error Type: Incident

Duration: 56 minutes

Affected Components: Site Hosting

Oct 2, 14:40:44 GMT+0
Resolved - This incident has been resolved..

Oct 2, 13:44:27 GMT+0
Investigating - We are currently investigating this incident..

Oct 2, 14:27:14 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.gamma.app,2005:Incident/cm1f3zqtf003eokd8v3c7051c 2024-09-23T14:34:50.895+00:00 2024-09-23T14:34:50.895+00:00 Editor loading delays Type: Incident

Duration: 40 minutes

Affected Components: Web Application, Multiplayer

Sep 23, 14:34:50 GMT+0
Investigating - We are currently investigating this incident..

Sep 23, 15:04:33 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 23, 15:14:57 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cm16r2nkl00036t1rick4113i 2024-09-17T18:11:02.873+00:00 2024-09-17T18:11:02.873+00:00 Image upload errors Type: Incident

Duration: 47 minutes

Affected Components: Web Application

Sep 17, 18:11:02 GMT+0
Investigating - We are currently investigating an elevated error rate with uploading images. Our team is looking into it..

Sep 17, 18:57:59 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.gamma.app,2005:Incident/cm0rgrlei002ds2m28ku5jhys 2024-09-07T01:25:57.498+00:00 2024-09-07T01:25:57.498+00:00 We're currently experiencing SSL certificate issues with gamma.site domains. Type: Incident

Affected Components: Site Hosting

Sep 7, 01:25:57 GMT+0
Resolved - Custom domains are not impacted. We are currently investigating..

]]> tag:status.gamma.app,2005:Incident/clzk9en3e593314hioo21yu8wqm 2024-08-07T19:45:50.746+00:00 2024-08-07T19:45:50.746+00:00 Gamma outage Type: Incident

Duration: 47 minutes

Affected Components: Web Application, Website

Aug 7, 19:45:50 GMT+0
Monitoring - The Gamma website was temporarily down with a 400 BAD\_REQUEST error. This issue is now resolved and we're continuing to monitor..

Aug 7, 20:32:21 GMT+0
Resolved - This incident has been resolved..

]]>