Gamma App - Notice history

Our media provider has implemented another fix and processing is back to normal. We will continue to monitor on our side.

Our media processing provider is again having issues. We're in touch with them to monitor progress.

Our media processing provider has implemented a fix and are currently monitoring the result. Error rates have dropped to normal levels and the app is operating normally.

The root cause of this issue is with the service provider we use for processing uploaded images. We are working with their support to resolve this.

This incident has been resolved. An issue with our code deploy caused database connection issues which required a restart of our API and other services.

We have caught up processing stale SSL certificates for custom domains and are seeing new ones issuing correctly. We now have better monitoring in place for failed domains as well.

The issue has been resolved.

Domains are verifying at a steady rate using the existing queueing system.
We are deploying a new queueing system that will handle the load much better and will continue to monitor both systems.

We are seeing success rates continue to rise and more and more custom domains being verified.
We'll be processing a backlog of all stale domains starting this afternoon.

We are continuing to work on a fix for this. SSL certificates are renewing with partial success.